Making an online reservation with JungleMan Ha Giang Tour is easy.
Just complete and send the reservation form making sure that you have given us your e-mail address and a valid credit card number.
As soon as we receive your request we will contact your chosen hotel to confirm the reservation. It is our policy to reply to all requests within 48 hours.
Making a reservation through JungleMan Ha Giang Tour requires payment with a credit card.
If you don’t want to make an online reservation, simply email us at hagiangtravels@gmail.com or phone our hotline +84376796999
Even if we accept all bookings that are made on the travel date, we can only guarantee bookings made at least 3-working days for day trip and excursions only (not including Sun & Public holidays) before the departure date. Any the earlier you book, the better chance you have to get a confirmed reservation.
You can book say 12 months in advance, but please ensure you remember you have made the reservation. We will charge only 20 US$ non refundable deposit and require full payment 30 days before departure.
Children under 10 years old may enjoy discounts. As the discount rate for kids varies from Tour, hotels, restaurants, you are advised to provide us with detailed information about number of kids traveling and their ages to get the exact discounts applied. The information can be provided in the “Further request” box in every inquiry form found under each tour program.
No, you don’t. However, it is advisable that precautionary measures be taken against cholera, malaria, hepatitis A & B, typhoid, and tuberculosis.
When you wish to cancel your booked holiday with us, you can do this by contacting us via our hotline +84376796999, or our email: hagiangtravels@gmail.com or email of our staff who has processed your booking. You will be asked to provide details of the confirmation voucher you have received after making payment. For more information about canceling charges, please refer to our Terms & Conditions
Once the official payment has been made, changes in tour details should be requested via email (hagiangtravels@gmail.com or email of the staff processing your booking), a further surcharge of hotels and restaurants (depending on each case). Possibility of reservation amendments is also subject to the service availability of our suppliers (hotels, restaurants, and others).
Disabilities or pregnancy of tourists joining the tour should be informed to us as the booking is made. All possible assistance during your trip will be advised, and also subject to surcharge. We will not be held liable if such information is not informed in advance.
Once the service you have booked is confirmed and the payment is made, we will send you via email a confirmation voucher detailing all the reservation and cancellation conditions. We suggest you to make printout of this voucher to be kept and presented when requested. Your voucher will be accompanied by a booking confirmation number; make sure to have it in hand upon arrival or check in hotel.
Please inform us and the hotel immediately as any additional or no charge will only depend on the hotel policy. We try our best to offer you the similar ground services.
Please note that refunds will be made in the form of a credit to your card account.
All credit card refunds will be processed in a timely manner. The refund process is depends on your billing cycle with the credit card company. Once the refund instructions leave our office it can take anywhere from 15-45 working days for the proceeds to arrive in your account.
Once all booking details are agreed and confirmed, a deposit of 25%-50% of the total fee will be charged from your credit card/bank account (depending on your payment method). Then a full charge from your credit card will be made as you join the tour.
Please notice that either deposit or full charge will be made only after booking confirmation is delivered to you.
All our tour packages and hotels operate on pre-paid basis. You can pay by cash, bank draft upon on arrival with our written accord. If you wish to make a wired bank transfer, please transfer to our nominated bank account.
Account holder: Lâm Đình Luân
1. Vietinbank: (Vietnam Joint Stock Commercial Bank for Industry and Trade) – Ha Giang
Account number: 107000800077
2. Agribank: Vietnam Bank For Agriculture and Rural Development – Ha Giang
Account number: 8200205142976
3. BIDV: Bank for Investment & Dof Vietnam – Ha Giang
Account number: 34510000330445
There are a few possibilities:
This normally depends on market conditions and currency fluctuations. During peak tourist season, convention, fairs etc. the prices are likely to change. Slight variation on periodical basis is more likely to reflect fluctuation in currency exchange rates.
Mostly our tour package isn’t picked you up from the airport but if you request us. We will arrange the service for you.
We offer a one-stop service to our guests. Jungleman Ha Giang Tour is an international tour operator thus we can help you organize tours to other parts of Vietnam or even Indochina. We partner with quality tour operators to ensure a seamless rejuvenating tour of Vietnam or Indochina. Contact us to let us know your ideal itinerary.
We offer a securely locked room to leave your luggage while you are out trekking, within our head office in Ha Giang city. Upon your return, please let our staff know, and we will be happy to assist you with your luggage.
Yes, we offer a shower and bathroom within our office in Ha Giang city . Whether you have just arrived off the overnight bus or coming back from a trek, there is a bathroom for you to freshen up. Please note: You may need to supply your own towel as our towels run out pretty fast. In our new representative office, there is also a guest lounge for you to catch a nap before you check into your hotel or board the bus to Hà Giang; lockers to store your luggage while you travel light to Ha Giang, and free Wifi access to check your Vietnam touring information.
Yes, we are happy to arrange seater bus, sleeper bus, or private transport for you.
Yes, we are happy to arrange seater bus, sleeper bus, or private transport for you.
A. Vietnam launched its new e-visa program for visitors from 40 countries starting from 1 Feb 2017. Vietnam currently allows tourists to enter visa-free from Norway, Finland, Denmark, Sweden, members of the Association of Southeast Asian Nations (ASEAN), Belarus, Russia, Japan and South Korea. From 1 July 2015 to June 2021, the Government of Vietnam decided to exempt visa for British, German, French, Spanish and Italian citizens traveling to Vietnam (for all purposes) for a period of up to 15 days. Starting from 23 Nov 2015, the single-entry visa will cost USD25 instead of the current USD45, whereas the fee for multiple-entry visa with validity of less than 3 months will go down from USD95 to USD50.
A. Vietnam launched its new e-visa program for visitors from 40 countries starting from 1 Feb 2017. Vietnam currently allows tourists to enter visa-free from Norway, Finland, Denmark, Sweden, members of the Association of Southeast Asian Nations (ASEAN), Belarus, Russia, Japan and South Korea. From 1 July 2015 to June 2021, the Government of Vietnam decided to exempt visa for British, German, French, Spanish and Italian citizens traveling to Vietnam (for all purposes) for a period of up to 15 days. Starting from 23 Nov 2015, the single-entry visa will cost USD25 instead of the current USD45, whereas the fee for multiple-entry visa with validity of less than 3 months will go down from USD95 to USD50.
Yes, we can help you arrange accommodation.
Please see our guide to the different seasons and weather patterns. This will give you a guide to the different seasons and weather patterns Ha Giang can present. This will also provide you with an idea of what clothing to bring for the different times of the year.
Yes, we have.
